Step 1: 24 Hour Emergency Contact 

Because SERVPRO of Jackson & SERVPRO of Madison Country are open and ready to help 24 hours a day, the restoration process will begin as soon as you dial our number.  Whether your damage is big or small, we understand the importance of taking immediate action when dealing with water damage. Please do not hesitate to call us when water damage occurs because damage will increase in a matter of hours.  


Call Today  (601) 353-2286

When it comes to your home or business, water damage can be distressing. That is why when you call, we ensure to connect you with an expert who will guide you through our process.  SERVPRO of Jackson & SERVPRO of Madison County specialize in this type of residential and commercial damage-  it is the foundation of our business. 

This is What You Can Expect:

When you dial, an expert will receive your call and ask you a series of questions to determine the severity of the water damage. Your answers will help us to determine what equipment to bring, and how many trained SERVPRO Professionals will be needed to execute the job as proficiently as possible.

Questions that will be requested:

What is your name and contact information?

Can you please list your insurance information?  (If applicable)

At what time did the water damage occur?

Do you know what caused the water damage?

Does the site of the damage currently have electricity available?

Call now so that we can make it "Like it never even happened."

We Answer the Phone Ready to Help
Call Today - (601) 353-2286

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Jackson & SERVPRO of Madison County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment