Recent Posts

Hotel Horror

2/15/2019 (Permalink)

Commercial Hotel Horror These hotel rooms had to be completely demolished due to set in moisture.

SERVPRO has the capability to handle any size job either commercial or residential. In this case the business owner needed walls and floors demolished due to water damage caused by a bursting pipe from the recent frigid temperatures in the region. The posted image shows how catastrophic water damage can be to a business. SERVPRO's technicians were able to respond and had the equipment on scene in an hour. SERVPRO technicians were able to excavate all standing water and used commercial dehumidifiers and air movers to begin the drying process to mitigate any further loss the business may incur. This incident is proof that there is no job too large for SERVPRO to handle and all of SERVPRO's locations are within 600 miles of 50% of the population. 

Hurricane Harvey Damage

2/15/2019 (Permalink)

Storm Damage Hurricane Harvey Damage Drywall removal due to water damage from Hurricane Harvey in Houston, Texas.

SERVPRO knows how important it is to remove contaminated drywall quickly before microbial growth begins to grow. Hurricane flood waters can carry lots of bacteria and filth which can cause microbial growth to set in unless properly taken care of. Most hurricane storm waters are often considered to be at least a category 2 water damage which carries gray water. As you can see in this image, trained technicians removed affected drywall and isolated the unsanitary material which also helps the drying process. SERVPRO ensures that homeowners are well taken care of by demolition and removal of infected materials and preventing microbial growth buildup through antimicrobial application. This specific incident was dealt with timely service and a professional courteous attitude. Thanks to this customer for giving us a positive review and allowing us to help her in her time of need.

Cutting Out Drywall

2/15/2019 (Permalink)

Storm Damage Cutting Out Drywall This picture shows how drywall has to be removed when it is saturated and not drying out quickly enough.

Water damage to homes during hurricanes are unavoidable, unfortunate situations. SERVPRO was able to service a victim of a water loss due to a hurricane recently. As seen in the picture, we removed parts of drywall on the walls as part of the drying process. Unless taken care of promptly, once water has saturated materials it is likely that microbial growth will occur. In this instance, the drywall was not drying quickly enough to prevent the microbial growth. We removed parts of the drywall in areas that could not be restored in order to salvage the rest of the drywall. The owner commented on the technicians who responding, saying that they were, "Professional and polite." SERVPRO has backing of a nation-wide corporation to insure that each franchise has the resources to get the job done right.

Hinds County SERVPRO

6/4/2018 (Permalink)

Commercial Hinds County SERVPRO Commercial property damage

SERVPRO of Jackson, MS, provides you with 24-hour, 7-days a week, 365-days a year emergency service and is dedicated to being faster to any-sized disaster in the Jackson, MS area. We can respond usually within 1 to 2 hours to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us 24/7 – (601)353-2286
Residential Services
Whether your Jackson home needs emergency services for flood damage or your upholstery need to be cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold and Mildew Remediation
  • Storm Damage Restoration
  • General Cleaning Services
  • Biohazard Clean Up

Commercial Services

There is never a convenient time for fire or water damage to strike your Jackson, Ms, commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

SERVPRO of Jackson takes great pride in being a part of this beautiful community. We want to do our part to ensure the Hinds County community thrives by restoring businesses and residences that have suffered from disasters.

We look forward to servicing your future needs.

Andrew Forester

SERVPRO of Jackson & Madison Marketing Manager

(601) 353-2286

What To Expect: WATER

6/4/2018 (Permalink)

Water Damage What To Expect: WATER Bathroom that was affected by water damage

SERVPRO of Jackson is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 601-353-2286
We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Jackson has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Jackson
SERVPRO of Jackon specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Smoky Mess

6/4/2018 (Permalink)

Fire Damage Smoky Mess Insulation makes it hard to eliminate smoky odors

You may wonder what causes the most fires in the United States.  Let me tell you what that would be--electrical fires are the most common cause of household fires across the United States.  Home and business owners must carefully watch extension cords, chargers, and cords that plug into the wall from TVs, etc.  If an electrical cord is old or beings to fray, immediately change it out!  If home owners keep a close watch over cords and electrical equipment, it will lessen the chance that your equipment would cause a fire in your own home. If you live in an older home or have a commercial business in an older facility, it may be worth your while to have a licensed electrician come in to check your outlets and any wires he or she can get to in your home.  Over time, wires can fray which could lead to a fire. If a fire does occur and you need assistance, call SERVPRO of Jackson at 601-353-2286.  Always here to help. 24 hours a day, 7 days a week, 365 days a year.

Water Damage In Bedroom

6/4/2018 (Permalink)

Water Damage Water Damage In Bedroom drying carpet and walls

This picture depicts a water damage scene in which our SERVPRO of Jackson team was called out to after water leaked into the bedroom.  The carpet was saturated upon arrival so the team jumped into action.  When this happens, the carpet must be dried out and in this case, the wall needed to be dried also.  After the moisture readings were complete,  the team pulled the carpet back from the wall and begin to set up the drying equipment.  In this scenario, the carpet is dried with different equipment that the SERVPRO of Jackson teams brings with the to the site.  As you can see in this picture, the carpet is lifted as the equipment sends air under it.  This helps the carpet dry more quickly and efficiently.   The wall is being dried with the equipment also.  This customer was very pleased with the results from our work and was surprised that we were able to work so quickly to get this job finished for them.

Are You Ready?

6/4/2018 (Permalink)

Storm Damage Are You Ready? SERVPRO disaster relief

It is important to be prepared for disaster to strike. Without the proper preparation, families and communities can be completely devastated. Even though local officials and relief workers will be on a scene after disaster, they may not be able to reach everyone immediately. Therefore, it is important to prepare your home for the needs of your family, your neighborhood and your community.

When preparing for emergencies it is important to remember that basic utility services such as gas, water, electricity and telephones may not be available for a period of time. It will be vital to have certain supplies to mitigate these outages.

At a minimum, keep the following items in a central location in your home. Ensure that family members are aware of the "kit" in case of an emergency. Below is a list of items to keep on hand:

  • 1 flashlight per person
  • Extra batteries
  • 1 gallon of water per day, per person
  • Car charger for cell phone
  • Non-perishable canned foods (be sure to have a non-electric can opener)
  • Utensils
  • Battery operated radio and clock
  • First-aid kit
  • Spare fuel
  • Fire extinguisher
  • Matches in a waterproof container
  • Infant supplies
  • Prescription medicine and glasses
  • Whistle to signal for help
  • Sleeping bags and blankets
  • Sanitary items
  • Pet supplies

Please visit the link below for more information on emergency preparedness

Keep the SERVPRO of Jackson number (601-353-2286) handy in case of an emergency.

Rainy Days Can Lead To A Storm

6/4/2018 (Permalink)

Storm Damage Rainy Days Can Lead To A Storm kitchen damage after flood

Spring showers can lead to severe storms and the flooding of your home. We’re #HeretoHelp mitigate the resulting water damage to keep your shelter sturdy and safe. If a storm tears though Hinds County, SERVPRO of Jackson is here to get your home or commercial business back in working order. SERVPRO of Jackson can handle any size disaster. If you have any questions or concerns, let us know by calling 601-353-2286. Don't hesitate to call us when disaster strikes. We are always #HereToHelp at SERVPRO of Jackson!

SERVPRO of Jackson specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

IICRC Certified

6/4/2018 (Permalink)

Commercial IICRC Certified This hotel experienced pipe bursts due to freezing weather.

SERVPRO of Jackson, MS, is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must
• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Jackson
SERVPRO of Jackson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.